Human Resources Director

The HR Director oversees the entire HR function for the organization.

Date Posted/Updated: 06/19/2024

No. of Positions: 1 Full-time

Position Summary

The HR Director will serve as both a strategic member of the leadership team and a hands-on manager responsible for the day-to-day operations of the HR department. This role requires balancing high-level strategic initiatives with the execution of routine HR tasks, ensuring alignment with the organization’s mission and goals. More specifically, this position will provide oversight and hands on management/administration of all HR functional areas including but not limited to talent acquisition, benefit administration, employee relations, leadership coaching, HR compliance, culture and engagement, and training and development, with a strong emphasis on improving the employee experience.

Essential Functions/Responsibilities

Supervise the Office Manager and Receptionist to ensure our front office meets organizational standards and provides a welcoming environment for all guests.
Maintain employee handbook and update as appropriate.
Attend monthly Board, Directors, and all-staff meetings.
Maintain all employment and HR records in compliance with federal, state, and local regulations.
Foster and promote a culture of diversity, equity, inclusion, and belonging by actively engaging in DEIB work with other senior leaders and stakeholders.
Build and maintain relationships with managers and directors to enhance leadership coaching, policy implementation, and role effectiveness. Provide coaching, feedback, and guidance on HR issues.
Maintain job descriptions and regularly review compensation ranges to align with COTS Compensation Philosophy. Oversee total rewards, including all compensation and benefits, and lead the annual benefits renewal process with broker partners to meet team COTS's needs.
Administer the COTS 403(b) retirement plan, working closely with COTS TPA, investment advisor partners, and recordkeeper to ensure compliance and fiduciary responsibilities are met.
Serve as HRIS system expert and oversee the Payroll function of the organization, in partnership with the Payroll & Accounting Specialist. Regularly review the HRIS system to identify opportunities for improvement in workflows, data management, systems functions and ensure all processes are accurate and up to date with Payroll laws and regulations.
In partnership with other senior leaders, support the COTS training program, including serving as an administrator for the LMS, identifying needed training and development opportunities, sourcing facilitators, and tracking employee attendance.
Oversee the organizational worker’s compensation claims filing process.
As needed, represent COTS at community, fundraising, and legislative events, providing organizational perspective and insight.
Other duties as assigned.

Required Education & Experience

Minimum five years of experience in human resources roles required; progressively increasing responsibility and scope of role must be demonstrated. Minimum of two years of leadership experience required.
Undergraduate degree in organizational management, business, psychology, or other related fields required. Professional HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is highly desirable.
Proven experience in managing and overseeing HR functions such as recruitment, employee relations, performance management, compensation and benefits, and compliance.
Demonstrated experience in developing and implementing HR policies and procedures.
Experience in coaching and providing guidance to managers and employees on various HR issues.
Experience with benefits administration and leading annual benefits renewal processes.
Strong knowledge of employment laws and regulations.
Experience in supervising staff and managing HR projects.
Excellent interpersonal and communication skills with the ability to build and maintain effective relationships with all levels of the organization.
Strong problem-solving skills and the ability to handle sensitive and confidential information with discretion.
Experience with HR information systems (HRIS) and proficiency in Microsoft Office Suite.
Prior experience working in a nonprofit setting a plus; experience working with people experiencing homelessness or other marginalized communities a plus.

All positions at COTS require a commitment to our mission: Advocating for long-term solutions to end homelessness and provide emergency shelter, services, and long-term housing for Vermonters who are experiencing homelessness or are marginally housed.