Housing Navigation

For Clients Residing in COTS Shelters

COTS Housing Navigators are assigned to clients staying in one of COTS shelter programs, and they support those clients in reaching their long-term housing goals. They work to understand the client's goals, assess their barriers to reaching those goals, and then support them through the process of overcoming those barriers and transitioning into long-term, sustainable housing.

Housing Navigation Services Include:

  • Directly assisting with the timely completion of Public Housing Authority applications for rental subsidies and all other relevant state/local housing assistance programs.

  • Navigating benefits like 3Squares, Reach Up, SSI & SSDI.

  • Connecting families/individuals to any available resources that will expedite their transition from emergency shelter into transitional or permanent housing.

  • Developing a housing support crisis plan that includes early prevention/intervention when housing is jeopardized.

  • Working with referral agencies to determine & verify eligibility for clients.