Housing Navigator

Date Posted/Updated: 09/01/2023

No. of Positions: 1 Full-time

COTS Housing Navigators work directly with COTS clients staying in our Adult Shelter program, the Waystation, or our Family Shelter program to assist them in developing a housing plan for transition to and/or maintenance of stable housing. They also support clients in accessing additional services and supports in the local community, to help with retention of housing once it’s
been obtained. This role is a critical component of our services and directly impacts our mission of ending homelessness.

Primary responsibilities of this role include but are not limited to:
• Build and maintain professional relationships with clients, helping to overcome the many barriers clients may face.

• Directly assist clients with timely completion of Public Housing Authority applications for rental subsidies and all other relevant state/local housing assistance programs.

• Navigation of benefits like 3Squares, Reach Up, SSI & SSDI.

• Connecting individuals to available resources which may expedite their transition from emergency shelter into transitional or permanent housing.

• Develop a housing support crisis plan that includes early prevention/intervention when housing is jeopardized.

• Collaborate closely with referral agencies regarding eligibility determination and verification for clients.

Experience, Skill & Education Requirements:
• Minimum of high school degree or equivalent; Bachelor’s Degree in Social Work, Education, Human Services, Counseling or a related field preferred.

• At least one year of related case management experience required.

• Candidates with experience working with individuals experiencing homelessness and crisis intervention, as well as knowledge of resources and services for individuals and families preferred.

• Ability to work with individuals with mental health, medical, substance abuse, domestic and sexual violence experiences, and employment issues required.

• Knowledge of resources in the community along with ability to teach simple life skills, including budgeting, healthy eating, and personal safety skills required.

• Familiarity with regulations, laws, and procedures of the Vermont Agency of Human Services preferred.

All positions at COTS require a commitment to our mission: Advocating for long-term solutions to end homelessness and provide emergency shelter, services, and long-term housing for Vermonters who are experiencing homelessness or are marginally housed.

This is an hourly, full time, benefits eligible position. Hourly pay starting at $21.50/hour.