If you are without a home

If you are a family:

Come to the COTS office at 179 S. Winooski Ave. (1 block south of Main Street, at the corner of King Street) for an intake meeting with a family case manager. Meetings are held every weekday (Monday through Friday) at 9 a.m. on a first-come, first-served basis. COTS case managers can meet with only one family a day.

If it is after 5 p.m. or on a weekend and you have absolutely no other alternative, call the Main Street Family Shelter at 864-2651.

If you are an individual adult at least 18 years old:

Come to the COTS Daystation (located at the rear of 179 S. Winooski Ave.; enter from King Street) for an intake meeting with one of our individual case managers. Meetings are held Monday through Thursday at 10 a.m. and Friday at 2 p.m. On weekends, come to the Daystation and ask to speak with a staff member.

If it is after 5 p.m. and you have absolutely no other options, call or stop by the COTS Waystation at 187 Church St., Burlington, 862-7776.

If you are an individual younger than 21:

Contact Spectrum Youth and Family Services at 864-7423 on weekdays during business hours, or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . At other hours, call the crisis hotline at 488-6400.