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Careers & Internships

Come join the COTS team

CAREER OPPORTUNITIES

PROGRAM RECEPTIONIST – PART TIME

COTS is seeking a receptionist for 15 hours per week.

Ideally candidates will have some flexibility to cover additional times M-F as needed.

The Receptionist position provides support for COTS programs, answering phones and welcoming each guest into the building, setting the tone of the organization and acting as first level triage for clients seeking services. The position is a point person for information and services to program clients.

Responsibilities include: answering the phones, greeting and directing visitors, answering questions and providing information, facilitating client in-take, scheduling client appointments and making appointment reminder calls, and maintaining general cleanliness of the reception and waiting area.
Qualified candidates must have relevant education and experience. Candidates must be comfortable interacting with clients and guests of all backgrounds. Knowledge of basic computer programs, strong communication and organization skills, and a commitment to the COTS mission required. Prior background in social service and familiarity with local community resources preferred due to the population we serve.

This is a part time position with some benefits. Submit your resume and cover letter to jobs@cotsonline.org.

FAMILY SHELTER OVERNIGHT STAFF

In order to provide staffing for our family shelters “24/7″ COTS relies on its overnight staff. Overnight Staff members’ primary responsibilities are to ensure the safety and well being of persons and property in the Family Shelter and to enforce the applicable expectations and policies.

Overnight Staff must be available on weekdays from 10pm through 8am and on weekends, Friday 10pm through Monday 8am.

Qualified candidates must have a minimum of a high school diploma or GED, one to three years relevant experience, or a combination of education and experience from which skills needed have been acquired. Strong communication skills, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

This is a full-time position with benefits. Submit your resume and cover letter to jobs@cotsonline.org.

DAYSTATION PEER SUPPORT STAFF

COTS is recruiting for a dynamic, organized individual to serve as Peer Support Staff in our daytime drop-in program for single adults who are homeless or at risk of losing their homes.  This position provides consistent, on-going support to clients by upholding a safe and positive program environment; coordinates and facilitates the noontime meal; and creates opportunities for social engagement through informal activities (i.e. garden project, softball games) and formal groups (i.e. job support, nutrition).

The position also performs preliminary assessment of client basic needs and priorities; makes appropriate referrals as needed; assists clients in advocating for their needs and accessing community resources; provides an outlet for clients to express themselves and their frustrations and model productive communication; supports clients in the transition from homelessness to housing.

Bachelor’s degree plus one to three years of direct service experience working with the homeless population required.  Strong communication; ability to set clear limits, model positive and constructive behavior; problem solve; and deescalate crises also required.  Experience with computer systems and databases, required and Trauma Informed and/or Motivational Interviewing, preferred.  Ability to work independently and as a positive member of a cooperative team and a commitment to the COTS mission required.

This is a Full time 40 hour per week position.  If interested, submit your resume and cover letter to jobs@cotsonline.org.

COTS is an equal opportunity employer.

CHILDREN’S EDUCATION ADVOCATE

 The Children’s Education Advocate links children staying in COTS Family Shelter with quality and affordable early learning, child care, after-school, and vacation/summer camp enrichment opportunities.  Our children’s program specifically opens doors to education by helping with kindergarten readiness, working with parents and schools to ensure proper supports are in place, introducing children to the possibility of college through field trips to local campuses, and connecting them with tutoring and the arts. The Children’s Education Advocate provides direct support to parents staying in shelter by assisting them in finding and applying for child care or after school care and subsidies, in order to allow them the time to search for housing and be available for work.

Requirements include: Bachelors in Social Work or Education plus 5 years of experience in early education or a combination of education and experience; knowledge of developmental needs of children of diverse ages; knowledge of the issues of homelessness; knowledge of other social service agencies and community childcare resources; and a commitment to the COTS mission.  Also desired: Understanding of McKinney-Vento Homeless Assistance Act, and knowledge of Homeless Management Information Systems (HMIS) and MS Excel.  Candidates must have reliable transportation.

This is a 32 hour per week position, with benefits, and is currently funded by a one year grant.  It is located in COTS Family Shelter Programs (2 Burlington locations) and may include offsite activities and meetings in the community. Some evening hours may be required.

Interested candidate should submit a resume and cover letter to jobs@cotsonline.org.

COTS is an equal opportunity employer.

OVERNIGHTS/EVENINGS SINGLE ADULT SHELTER STAFF

COTS is currently recruiting for dynamic, organized individuals who are committed to our mission in our emergency Single Adult Shelter, a 36-bed shelter for men and women, ages 18 and older located in Burlington.  The Waystation operates 7 nights a week from 5pm to 8am, 365 days a year.

The primary responsibilities of Shelter Staff are to assure the safety and well being of persons and property in the Shelter; to support shelter residents in their search for permanent housing; to sign in and orient residents to shelter life; and to enforce the applicable rules and policies.  Shelter Staff maintain a safe and supportive environment while building trusting relationships with individuals experiencing homelessness.

Qualified candidates will have the willingness and flexibility to work evening, overnight and weekend shifts.  The ability to work independently and as well as part of a committed team is necessary.  Strong communication, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

This is a full-time position with benefits. Submit your resume and cover letter to jobs@cotsonline.org. Please, no phone calls; electronic applications preferred.  EOE

SINGLE ADULT SHELTER SUBSTITUTE STAFF

COTS is currently recruiting for dynamic, organized individuals who are committed to our mission and are available to work on an on-call, part time basis as substitute staff in our emergency Single Adult Shelter, helping to cover gaps in schedules and staff vacations.  The shelter hours are nightly 6 PM to 8 AM, the ability to work midnight to 8 AM shifts required!

The primary responsibilities of Shelter Staff are to assure the safety and well being of persons and property in the Shelter; to support shelter residents in their search for permanent housing; to sign in and orient residents to shelter life; and to enforce the applicable rules and policies.  Shelter Staff maintain a safe and supportive environment while building trusting relationships with individuals experiencing homelessness.

Qualified candidates will have the willingness and flexibility to work overnight and weekend shifts.  The ability to work independently and as well as part of a committed team is necessary.  Strong communication, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

This is a part-time position, as needed, without benefits. Submit your resume and cover letter to jobs@cotsonline.org. Please, no phone calls; electronic applications preferred.  EOE

FAMILY SHELTER STAFF

The primary responsibilities of Shelter Staff are to assure the safety and well being of persons and property in the Shelter; to support shelter residents in their search for permanent housing; to sign in and orient residents to shelter life; and to enforce the applicable expectations and policies.  Shelter Staff maintain a safe and supportive environment while building trusting relationships with individuals experiencing homelessness.

Bachelors in Social Work or commensurate experience working in homeless direct service preferred. The ability to work independently as well as part of a committed team is necessary.  Strong communication, sense of fairness and human dignity, and crisis management skills are a must. Because our shelters are open 24 hours, ability to work overnight and weekend shifts required. 

This is a full-time (30 hrs/week or more) position with benefits.  Submit your resume and cover letter to jobs@cotsonline.org.

AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

COTS is an equal opportunity employer.

FAMILY SHELTER SUBSTITUTE STAFF

COTS Family Shelter is seeking shelter substitutes to help cover staff time off including holidays and last minute absences. COTS Family Shelter has two locations in Burlington that are open 24 hours and house up to 15 families at a time.

The primary responsibilities of Shelter Staff are to ensure the safety and well-being of persons and property in the shelter; to support shelter residents in their search for permanent housing; to introduce and orient residents to shelter life; and to enforce the applicable expectations and policies.  Shelter Staff maintain a safe and supportive environment while building trusting relationships with individuals experiencing homelessness.

Qualified candidates will have the willingness and flexibility to work overnight and weekend shifts.  The ability to work independently as well as part of a committed team is necessary.  Strong communication skills, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

These positions are part-time, as needed, without benefits. Submit your resume and cover letter to jobs@cotsonline.org. Please, no phone calls; electronic applications preferred.

INTERNSHIP OPPORTUNITIES

Due to pending relocation we will not be able to offer internships for Spring 2017.

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