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Careers & Internships

Come join the COTS team

CAREER OPPORTUNITIES

OPERATIONS ASSISTANT

The Operations Assistant position provides operational support for COTS Programs and Administrative Office.  This individual, as COTS’ primary receptionist, welcomes each guest into the building and sets the tone of the organization, acting as first level triage for clients seeking services.  The position is also responsible for overseeing and training office volunteers, and serving as the point person for information and services to program clients.

Responsibilities include: answering the phones; greeting and directing visitors; answering questions and providing information; facilitating client in-take; facilitating donation intake and storage; scheduling client appointments; maintaining supplies and general cleanliness of the space; distributing mail; maintaining resource board and literature center; ordering supplies including bulk purchasing program for the organization and maintaining supply storage; and overseeing conference room usage.

Qualified candidates must have a minimum of an Associates Degree and three years of relevant experience or an equivalent combination of education and experience. Candidates must be comfortable interacting with clients and guests of all backgrounds.  Knowledge of basic computer programs, strong communication and organization skills, and a commitment to the COTS mission required.  Prior background in social service and familiarity with local community resources preferred due to the population we serve.

This is a 40 hour per week position with benefits.  To receive best consideration, submit your resume, cover letter, and salary requirements to jobs@cotsonline.org.  EOE

FAMILY SHELTER COORDINATOR

The Family Shelter Coordinator has the creative opportunity to enhance existing programs and to develop and implement new initiatives in shelter.  The Coordinator works collaboratively with the COTS leadership team to integrate services across programs.  The Coordinator also provides staff oversight in conjunction with the Assistant Coordinator, and ensures compliance with health and safety procedures.

This position oversees emergency shelter operations and programs including: training and scheduling of staff; data tracking, program monitoring and development; and maintaining an environment for clients that is welcoming and respectful.  The Coordinator will work with social service providers in order to support guests working to find and maintain stable housing.

MSW or similar degree preferred. A minimum of 5 years of experience working in social services with a minimum of 3 years of supervisory program management required. Experience working with substance abuse, mental illness and individuals with trauma histories desired.  Reliability, independent decision making, computer skills (Excel & HMIS databases), comfort with public speaking, knowledge of community resources and a commitment to COTS mission required.

This is a full time position with benefits.  To receive best consideration, submit your resume, cover letter, and salary requirements to jobs@cotsonline.org.

PROGRAM RECEPTIONIST – PART TIME, Temporary

COTS is seeking a receptionist for a 3 month period starting immediately and continuing through end of August, working 10-12 hours per week. Approximate weekly schedule will be:

  • Mondays 11am-2pm
  • Wednesdays 8:45am-12:30pm
  • Fridays 8:45am-12:30pm

Additional hours will be expected the week of June 19th through the 23rd.

Ideally candidates will have some flexibility to cover additional times M-F as needed.

The Receptionist position provides support for COTS programs, answering phones and welcoming each guest into the building, setting the tone of the organization and acting as first level triage for clients seeking services. The position is a point person for information and services to program clients.

Responsibilities include: answering the phones, greeting and directing visitors, answering questions and providing information, facilitating client in-take, scheduling client appointments and making appointment reminder calls, and maintaining general cleanliness of the reception and waiting area.
Qualified candidates must have relevant education and experience. Candidates must be comfortable interacting with clients and guests of all backgrounds. Knowledge of basic computer programs, strong communication and organization skills, and a commitment to the COTS mission required. Prior background in social service and familiarity with local community resources preferred due to the population we serve.

This is a part time temporary position without benefits. Submit your resume and cover letter to jobs@cotsonline.org.

COTS is an Equal Opportunity Employer.

FAMILY SHELTER SUBSTITUTE STAFF

COTS Family Shelter is seeking shelter substitutes to help cover staff time off including holidays and last minute absences. COTS Family Shelter has two locations in Burlington that are open 24 hours and house up to 15 families at a time.

The primary responsibilities of Shelter Staff are to ensure the safety and well-being of persons and property in the shelter; to support shelter residents in their search for permanent housing; to introduce and orient residents to shelter life; and to enforce the applicable expectations and policies.  Shelter Staff maintain a safe and supportive environment while building trusting relationships with individuals experiencing homelessness.

Qualified candidates will have the willingness and flexibility to work overnight and weekend shifts.  The ability to work independently as well as part of a committed team is necessary.  Strong communication skills, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

These positions are part-time, as needed, without benefits. Submit your resume and cover letter to jobs@cotsonline.org. Please, no phone calls; electronic applications preferred.

FAMILY SHELTER ON-CALL PER DIEM STAFF

In order to provide staffing for our family shelters “24/7″ COTS relies on a pool of on-call per diem staff. These individuals have the flexibility and availability to fill in last minute as needed in our family shelters. On-Call Per Diem Staff members’ primary responsibilities are to ensure the safety and well being of persons and property in the Family Shelter; to support shelter residents in their search for permanent housing; to sign in and orient residents to shelter life; and to enforce the applicable expectations and policies.

On-call Per-Diem Staff must be available for a minimum of 1 week of coverage per month.  When on-call the Per-Diem staff will be available for last minute coverage on weekdays from 5 pm through 8 am and on weekends, Friday 5pm through Monday 8am.

Qualified candidates must have a minimum of a high school diploma or GED, one to three years relevant experience, or a combination of education and experience from which skills needed have been acquired. Strong communication skills, sense of fairness and human dignity, crisis management skills, and a commitment to the COTS mission are a must.  Experience working in homeless direct service preferred.

This is a part-time position, as needed, without benefits. Submit your resume and cover letter to jobs@cotsonline.org.

INTERNSHIP OPPORTUNITIES

Due to pending relocation we will not be able to offer internships for Spring 2017.

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